Terms & Conditions for the sale of goods

 ‘Contract’ means the contract for sale of goods between the ‘The Company’ and ‘The Customer’.

 

‘The Company’ means ‘Cheshire Sheds and Garden Buildings Ltd’. Trading as Cheshire Sheds, Beaver log cabins or Cheshire Stables.

 

‘The Customer’ means the person, firm or company purchasing from ’The Company’.

 

Contract:

1.1. By placing an order, ‘The Customer’ are consenting to these Terms and Conditions for the sale of goods.
1.2. Our acceptance of your order brings into existence a legally binding contract.
1.3. Legal ownership of any goods will not pass to ‘The Customer’ until full payment has been received.
1.4. Should ‘The Customer’ obtain goods prior to full order payment, you accept that ‘The Company’ retain the right to demand and receive immediate settlement of outstanding payment prior to transfer of ownership or grant us unrestricted access to reclaim the goods. At this point a cancellation process shall be instigated.

Payment:

2.1. All prices shown on our website or price lists are in (£) Pounds Sterling, may or may not include VAT at the current rate, errors and omission excepted.
2.2. Delivery is not included in the price unless stated otherwise, and an additional charge is applicable depending upon the delivery area and goods/services ordered.

2.3. All elevation drawings, plans or base plans are for guideline purpose only and do not form any part of this contract.
2.4. ‘The Customer’ shall be notified prior to acceptance of the order if there is an amendment or alteration to the price of the goods or services.
2.5. The manufacturers reserve the right to change the specification of their products at any time. If the price has been amended or altered, ‘The Customer’ will be entitled to cancel the order and receive a full refund where applicable.
2.6. Non-refundable deposit for goods or services must be made at the time of order.

Delivery:

3.1. ‘The Company’ will arrange delivery of the goods at the earliest opportunity,
3.2. All delivery dates or lead times stated are approximate and are given by ‘The Company’ in good faith for indication purposes only. ‘The Company’ cannot guarantee specific delivery dates or delivery times and cannot be held responsible for delays which are out of our direct control, including (but not limited to) manufacturing problems and third party contracted companies.
3.3. ‘The Company’ shall not be responsible for any delays caused due to incorrect or incomplete information being submitted by ‘The Customer’.
3.4. Deliveries shall be made to the roadside only, and it shall be at the discretion of the delivery driver to move the goods to an alternative point at the delivery property.
3.5. It is your responsibility to provide suitable access for delivery, and notify us of any concerns, in writing, at the point of order. In this instance, ‘The Customer’ will be liable for any failed or return delivery charges.
3.6. A valid signature from ‘The Customer’ or your representative is required upon delivery, at which point ‘The Customer’ bear all responsibility and risk.
3.7. If ‘The Customer’ are not available to sign for the goods upon delivery, prior written acceptance of responsibility must be authorised by us allowing the goods to be left unattended. If written acceptance of responsibility is not received prior to delivery, ‘The Customer’ will be liable for the failed and/or return delivery charges.
3.8. Goods must be examined within a reasonable time of delivery, and all damages or shortages must be reported as soon as possible by telephone to 01606 352352, and thereafter in writing. ‘The Company’ will not accept any telephone claims which are not backed up immediately in writing.
3.9.1. No responsibility for transit damage will be accepted after 24hrs from time of delivery.
3.9.2. If damage has occurred to sectional goods during transit, each section will be classed as an individual item. ‘The Company’ reserve the right to replace only the damaged sections and can decline any replacement when damage has been caused by ‘The Customer’ through misuse, neglect, self-assembly, or incorrect storage. Minor superficial damage caused during transit will not be accepted as grounds for rejection.
3.10. ‘The Customer’ should not begin installation or arrange any third-party installation until the product has been fully inspected for damage or missing parts. ‘The Company’ shall not be liable for any costs incurred by ‘The Customer’, should they fail to inspect and satisfy themselves that the product is sound and complete prior to self-assembly.

Installation Service:

4.1. Some of our products are sold and supplied for self-assembly only, unless stated otherwise.
4.2. If an installation service is available, and has been requested, ‘The Customer’ must ensure that a flat, level and square base, capable of carrying considerable weight, has been provided.

4.2.1. The site should be clear of overhanging branches or obstructions and have sufficient unobstructed access (minimum 600mm) around the site for the safe erecting and maintenance of the building. If the base does not meet the required standards, ‘The Customer’ will be liable for the aborted labour

costs (10% of the product price or the initial installation fee, whichever is greater), and the product will be left for self-assembly.
4.2.2. Should ‘The Customer’ require a return installation service, a similar charge (10% of the product price or the initial installation fee, whichever is greater) must be paid prior to the subsequent visit being made.

4.2.3 ’The Customer’ will provide suitable access for delivery vehicle to unload at least 1.5m away from installation site, ‘The Company’ must be notified within 3 weeks if this is not possible.
4.3. ‘The Customer’ must ensure that the installer’s vehicle can be parked as close as possible to the installation site. If a parking area cannot be located nearby the site, the installation may be abandoned and a return charge (as defined in 4.2.1. and 4.2.2.) may be made. ‘The Customer’ will be liable for any costs incurred by the installation team (metered parking etc.) during the installation period.

Cancellations:

5.1. If the goods have not been delivered, ‘The Customer’ can cancel the contract at any time from the day the contract is made until the expiry of 14 days following the day after receipt of the goods (except as defined in 5.2.). Cancellations must be made in writing either by letter.
5.1.1. An additional charge may be made if the order is cancelled after delivery has been scheduled by a third party.
5.2. ‘The Customer’ has no right to cancel outside of the 14 day cooling off period if the order includes special order items, non-standard options, adaptations, or personalised preferences. Buildings ordered for delivery direct to the customer from overseas (e.g. log cabins) are non-returnable and cannot be cancelled once shipping has commenced.
5.3. Minor cosmetic damage, and natural variances in timber buildings such as knots, natural cracks and shakes are not classed as imperfections or flaws, and not classed as faulty.
5.4. ‘The Company’ will not accept any return or cancellation if the goods have been altered, assembled, painted, customised in any way or livestock have been admitted to the building.

5.5. ‘The Customer’ is responsible to research and identify if the building requires planning permission, no refunds are provided if ‘The Customer’ fail to gain planning permission.

Liability:

6.1. ‘The Company’ will not accept liability for any product which does not meet ‘The Customers’ required dimensions, unless the exact dimensions have been obtained in writing from us, prior to order. All sizes shown are quoted as approximate and may be changed at any time.
6.2. ‘The Customer’ should check before ordering that the building will be suitable for its intended purpose.
6.3. ‘The Company’ will not accept liability for issues caused by the installation of any product by a third party.
6.4. If you ‘The Customer’ did not receive goods ordered within your estimated time frame given on placing your order, ‘The Company’ shall have no liability to you unless you have a writing an exact delivery date supplied by ‘The Company’.
6.5. If ‘The Company’ (or our suppliers) are unable to supply your order, ‘The Company’ will refund you in full as soon as possible. ‘The Company’ will not be obliged to pay any compensation for disappointment or inconvenience.
6.6. ‘The Company’ will not be liable a) for losses that were unforeseeable to both parties when the contract was made, b) for losses that were not caused by any breach on the part of ‘The Company’, c) for business losses and/or losses to non-consumers.

6.7. ‘The Company’ will not be liable for damage to any access to the property i.e. roads, tracks or fields ‘The Company’ may have to pass through, ‘The Customer’ should ensure that all access routes to the delivery site are suitable to be driven on, if such access is not possible ‘The Company’ must be notified within 3 weeks of the installation and alternative delivery methods will be charged for.
6.8. In the event that ‘The Company’ arrange an installation service, no liability for damage to property or belongings will be accepted in the event that our installers are required to access the site through a house or property (commercial or residential), ‘The Customer’ should ensure that all floor coverings are protected, and any valuables or breakable objects have been removed from the thoroughfare.

Warranty:

7.1. All products are guaranteed for a period of 12 months from date of purchase. This is a parts-only guarantee, and no labour or installation costs are covered.

7.2 All buildings deemed to be mobile are recommended to be anchored down to the ground and is ‘the Customers’ responsibility unless this service has been requested at the point of order from ‘The Company’.

7.3 ‘The Customer’ is responsible to ensure the building is positioned in an appropriate position for adverse weather conditions and ‘The Company’ will not be held responsible for any damage caused by inappropriate positioning, extreme weather conditions, fire, or Acts of God.

7.4 ’The Company’ recommend ’The Customer’ to ensure adequate insurance is in place during and after installation to cover for any of the potential hazards defined in 7.3. 

 

NOTE: No variation of these Terms & Conditions for the sale of goods shall be of any effect unless agreed in writing by ‘The Company’

These Terms and Conditions do not affect your statutory rights as a consumer.

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